JCPenney Life Insurance Review: Get Help Here
last updated on March 7, 2022NOTE: Did a loved one pass away with a J.C. Penney life insurance? If so, please call (888) 272-9272 to start the claims process.
Please do NOT call 888-626-0439. Thank you!
Are you looking for more information on you or a loved one’s JCPenney life insurance coverage?
Maybe you purchased life insurance as a customer of JC Penney, or have life insurance coverage as a JCPenney employee, and want more info on the status of your policy?
If so, you’ve found the right article!
Today, I’m going into detail about giving you all the information on how the JCPenney life insurance product works, how you can contact customer service, and how to purchase more life insurance coverage.
Let’s begin!
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Who is JCPenney Life Insurance?
JCPenney Life Insurance, later known as Stonebridge Life Insurance Company, was merged into Transamerica in 2015.
Founded in 1906, Transamerica has become one of the world’s leading financial service companies. In 1999, it was acquired by the Aegon Group, a leading international life insurance, pension, and investment company based in the Netherlands.
Transamerica is headquartered in Cedar Rapids, Iowa and has offices in the states of Maryland, Colorado, Pennsylvania, New York, Georgia, Texas, and Florida.
What policies were offered by JCPenney Life Insurance?
JCPenney/ Stonebridge offered:
- Term,
- Whole,
- Universal, and,
- Variable universal life insurance, as well as coverage for private medical and dental needs.
One of their most popular products was the final expense policy with a guaranteed cash value that allows beneficiaries to cover funeral and burial expenses.
The guaranteed issue life insurance plan is now offered through Transamerica.
What should I do if I have questions regarding my JCPenney policy?
If you had a policy with JCPenney Life Insurance or Stonebridge Life Insurance, it was automatically transferred to Transamerica when it acquired Stonebridge in 2105.
According to Transamerica, you don’t need a new policy and there are no changes either to your coverage or benefits.
Although Transamerica no longer offers online enrollments for former JCPenney customers, if you still have your old insurance policy, you should be able to manage your account online.
You can also click the link to Send an Email at the bottom of the contact page and fill out the form. Transamerica will send you the policy number or request additional information within 2-4 business days.
For more information on JC Penney Life Insurance Transamerica products, contact the Transamerica customer service department toll-free at (800) 797-2643.
What If I Want To Add More Life Insurance?
We here at Buy Life Insurance For Burial may be able to help you with quality life insurance coverage, with the possibility of getting you coverage with the same company your JC Penney life insurance is now associated with (or a different carrier altogether if that’s what you want).
As long as you’re 90 years old or younger, chances are that there is a life insurance policy option that can give you peace of mind at a reasonable price.
We help people nationally get burial insurance quotes on:
- Yourself or your spouse,
- Your parents,
- Elderly people 86 and older,
- Your siblings and adult children, and
- People in bad health using no questions asked life insurance,
To get our help, do the following:
- Fill out the form at the top of your phone, or on the right side of your computer monitor, to learn more about what programs you may qualify for, or,
- Call 888-626-0439 now and speak to one of our friendly representatives on what options you may qualify for.
Disclaimer: We are not in any way affiliated with JCPenny Insurance. In fact, we are a direct competitor of theirs. This article is our personal review of their agent sales career opportunity and our personal opinions of the company. If you are looking to contact JCPenny Insurance directly, call them at (866) 258-3217.
44 Comments
Lisa Tubbert
Been paying for decades and don't even have a copy of my policy or know my insurance policy number
David Duford
Try calling them up at the number above. If you aren't getting anywhere, call us at 888-626-0439 and we'll try to help.
Gloria Miss
Neex to file a death clIm for my mom who passed away on 10/23/20. . Have tried to contact your office the past 2 days unsuccessfully
David Duford
Hi Gloria – please call Transamerica directly – their number is located on this page. They'll help file the claim for you.
Patricia Chalmers-Johnson
Good Morning,
My husband Benjamin passed away on March 1. 2019. He was currently enrolled with Stonebridge Life Insurance for 10,000. I am a beneficiary on account for his 10,000 life insurance. Please advice. Thank you.
David Duford
Patricia – please call Transamerica directly – their number is located on this page.
Theodore Hott
I was going thru my mothers papers who recently passed away and came across a life insurance policy that was effective 2/12/82 and am wondering what I can do with it. I purchased it for my mother and it is in my name. Policy number. Any info would be great.
David Duford
Theodore – please call Transamerica directly – their number is located on this page.
Natasha
Been on hold for about 15 minutes called stonebridge life 1-800-527-9027 that’s on my policy since 2014 and no one picking up to help this is so frustrating.
David Duford
Try calling first thing in the morning. Usually that works well.
Mickie Morton
I should have a JCPenney life insurance policy for $50,000 but I don’t have the policy number. How do I find it?
Terry
My husband passed away unexpectedly on Christmas eve. I know he has a life insurance policy through JCP but have no info on it. Please help .
David Duford
Refer to the article above for contact information to file your claim directly with Transamerica. They will help you out. Sorry for your loss.
Calvin Henry Lawrence
Hi! My name is Calvin Lawrence and my mom purchased several small policies with JCP ranging from 2,000 to 10,000. The total is more than 20,000. How can I submit these policies for a cash payout? I have the number above, (888) 626-0439. Is there anything else I should do? Thank you!
David Duford
Hi Calvin! You're on the right track. Ask for claims at the number in your comment and they'll begin the process of getting your mom's life insurance to pay out.
Melba rojas
Need to change beneficiary,I'm the insured
David Duford
Call Transamerica directly to request a change of beneficiary form.
Lorraine Collins
I was called in November 2020 and told my policy would end on my birthday – 12/19/20. I have tried to call the phone number on my J.C Pennys bill and they have transferred and I have been on hold on the phone for several times and the last time I was on hold for 2 hours. I am still getting a bill from Pennys for the Preminum, Please help me with this situations.
David Duford
Hi Lorraine – best thing you can do is call first thing in the morning when Transamerica opens. They have notoriously long hold times if you wait until or mid-afternoon.
barbara morris
trying to find out what type policy I have…wanting to cancel
David Duford
Call one of the numbers listed in the article to get the info.
Terri Breitwieser
I have been calling 800-527-9027, and 800-852-4678, and 4 other numbers. I have been on been on at least 3 days a week for 3 hours a few times a day and it will time out. I did get 2 different people since 1/5/2021. Today I was on the 8005279027 and hold and 5 hours and it timed out, shut off, hung up etc. I am not sure if TranAmerica assign a department to that number. Please help, I am now paying her plan since I do not want it to cancel
David Duford
Try calling first thing in the morning when they open for shortest wait times.
Jimmie Owens
Looking to check coverage on disability. Jimmie Owens. It is a Stone bridge policy had for many years…..
David Duford
Call Transamerica directly to check on the Stonebridge policy (Transamerica bought Stonebridge out). The number to Transamerica is at the top of this article.
Joe Pat Phillips
I have an old policy taken out with JCP, that is now Transamerica. I cannot find my policy, and don't really know what this coverage is. It was taken out in 7-28-1993.
David Duford
Hi Joe – read the top of this article for the direct phone number to Transamerica. Call early in the AM and ask for customer service; they'll tell you how your plan works.
Rhonda Brim
mother passed away recently, need to have billing for accident policy to JC Penny stopped policy.
David Duford
You'll have to contact Transamerica directly to stop the billing. This is just a review article. The company's number is located near the top of the article.
Catherine Shelton
Yes Transamerica Life Ins is notorious for hours wait time, terrible customer service.
The only answer to everybody’s question
Is call Transamerica Directly. That is what we have been doing!!!
David Duford
Try calling first thing in the AM for best results.
Cecelia Jimenez
i need to change the beneficiary on my policy #74AC1W1318. Please let me know what i need to do.
Thanks,
Monroe Jimenez / Cecelia Jimenez
David Duford
Contact Transamerica directly to do so.
annie mccallum
72L4596084 checking to see if policy is okay
David Duford
Call Transamerica directly to ask.
Kerry Mader
I have spoken to someone in the office that was going to send me a claims package to collect my mom's death benefit, they said 10-14 days its been 4 weeks , what should I do now?
David Duford
Call early in the morning to follow up before call waiting times get crazy busy.
kathleen oneal
I want to change my beneficiary . What do i need to do .
John J Beasley
What is the status of policy – Still active? Thanks
David Duford
Contact Transamerica directly – they will tell you.
Carol Burke
I can't find my life insurance policy(s). My Birth date is: 01/18/1950.
Can you please send me that information.
I pay $130.00 every month and I want to be sure that money is being well spent.
Thank you,
David Duford
Call Transamerica directly – they will help you with this – their contact info is at the top of this page.
Maadonna R Powalisz
What is the cash out value on this policy? I do not have a copy of the policy. Also have an accident policy. Please give me the cash out on that policy and instructions as to how I go about cashing it out. Thank you and have a great day.
David Duford
Please call Transamerica directly for that answer. If you scroll up to the top of the page, you'll see the phone number.