Medicare Advisor On A Recorded Line Phone Call [Scam Or Legit?]

If you are here to learn a little about a Medicare Advisor on a recorded line Telemarketing Calls, is it fraud or a scam, what the details are all about and how to make the calls stop, then perfect! You have found the right article.

In this article, I’m going to give you all the facts that you need to know about Medicare Calls and what to do so that I can help you out and benefit you the most.

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Medicare Advisor On A Recorded Line

Seniors and robocalls happen all year long; however, Oct 15 – Dec 7 is the Medicare Annual Election Period seems to open the door to insurance fraud. This Annual Election period is the time of year that identity thieves target Seniors the most.

Many instances a fake caller Identification number is used by fraudsters or scammers so that you think the call is originating from a health provider or a government agency that you already trust or know. This also leads you to believe it’s alright to answer their questions.

These robocalls and fraudsters that call you will sound very engaging and pleasant as they try to gain your trust. They are hoping your trust will open a door to their fake questions that Medicare or Medicaid would never ask you!

Staying Safe

Do not answer questions to someone saying you need to get a new Medicare card because your card never expires. Remember never to leave your personal information over the phone and guard your Medicare number like your credit card number.

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So quite simply, if any vacations are offered, they want any information at all…if it sounds all too good to be true, it is!  If this happens, get their name, hang up and call back the national number of Medicare and ask them if they called at 1-800-MEDICARE

Scam or Legit?

If you haven’t already hung up, the scam callers will ask you something like

  • Your new card for Medicare has an error, so we will need to replace your card.
  • This is a simple call to officially activate your new Medicare or Medicaid card, so we will need to confirm the numbers on your card.
  • We need to send you a new plastic version since we sent you the old paper version.
  • If you see an unknown number on your caller identification then don’t answer the calls.
  • If you answer and it’s not who you thought it was, hang up the phone call.
  • If you feel pressured for personal information, hang up and verify with Medicare…you will soon find out Medicare never called you and have peace of mind.
  • If they insist they are a health provider or from a government agency, then just hang up and be safe. Then call back a trusted number from your account statement or official Medicare number to verify authenticity.
  • Sometimes they threaten to cancel your benefits from Medicare.

Bottom Line, they just want your new card number or maybe even your Social Security number or other personal information or yours.

Guard your Medicare number like you would your credit card number. Remember never to leave your personal information over the phone to anyone.

Update only through proper channels with Medicare to be safe.

Real Medicare Call

Medicare and Medicaid and Social Security never call you for your information because their policy is to inform you via mail in a letter if they need any additional information.

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If you call medicare and leave a message or call them after you just received what you think to be a scam call, then a representative would then call you back.

  • Only Medicare beneficiaries receive phone calls once they become eligible for Medicare to confirm to you and not ask for your information but that rarely happens.
  • Medicare will send you a written statement by mail to alert you of an upcoming phone call.
  • Additionally, Medicare never will come to your home to ask questions or try to sell you something.

Report To Medicare

Take action by calmly asking for a name and phone number to not make the caller suspicious and after your call, immediately call Medicare 1-800-633-4227 (1-800-Medicare) or TTY: 1-877-486-2048 to make a report.

or visit www.medicare.gov/fraud

Additionally, you can call Medicare to also verify that Medicare did indeed just call you to give you peace of mind knowing that your report is legitimate.

Many times after these phone calls start you may also notice that you start getting emails, too, that look or sound suspicious if you do read them.

Remember never to leave your personal information over the phone to anyone. Update only through proper channels with Medicare to be safe.

Federal Communications Commission Fights To Help Seniors

To help protect seniors against identity thieves, Medicaid and Medicare started to use a unique Medicare Beneficiary Identifier number in new cards instead of the old way of using each person’s Social Security number.

The Federal Communications Commission, including some other Federal Agencies, have been trying to let Seniors and consumers be more aware of identity thieves as they continue to target and steal new Medicare card numbers.

A report can also be filed, if you wish, with the Federal Trade Commission or Federal Communications Commission.

File FTC complaint 

File FCC complaint

How To Stop Medicare Advisor On A Recorded Line Phone Calls

You can stop these fraud calls by registering your number to the Federal Trade Commission online or by phone at this National do not call registry. Registering will limit unwanted sales calls and limit the telemarketing calls you get.

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(Remember to register both your cell phone and home phone numbers.)

  • Registration is free. Thirty days after you register, all the telemarketers that are covered by the National Do Not Call Registry must stop calling you.

31 days later, if for some reason you are still getting spam calls from Medicare fraudsters, then file a complaint.

What I Should Do If I Want To Get Help With Medicare Coverage Questions

Questions about your personal information or claims with Medicare then you can reach Medicare

  • By phone at:

  1-800-633-4227 (1-800-Medicare)

or TTY: 1-877-486-2048

  • Online you can create a Medicare account at:



Live Chat is available 24 hours a day, 7 days a week, except for some federal holidays.

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